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Liam and Claire visited our Cambridge showroom in early winter to plan new wood flooring for their Great Shelford home, with one clear deadline: a guest-ready living room before Christmas. They chose Panaget French Oak in Topaz, with herringbone in the living room and clean planks in the hallway. Once the carpets came up, we found subfloor moisture and uneven levels, so we paused, fixed the preparation properly, and still kept the living room on track for the festive season.
They wanted the house to feel finished, not rushed. The living room mattered most first, so guests could arrive at one calm, complete space even if the rest needed extra care.
Topaz was the right kind of warm: neutral enough to live with, but with enough depth to feel considered.
Once we lifted the carpets, moisture readings showed damp levels that were not visible during the initial survey. We also found hairline cracks in the screed, uneven levels sloping away from the window wall, and some non-porous areas that would not take standard smoothing materials.
In homes around Great Shelford, that mix of older surfaces is common. It is also exactly why preparation matters more than pace.


Moisture and uneven levels are manageable, but only if you treat them before any wood goes down. We explained the risks clearly (movement, warping and a floor that never feels settled), then adapted the plan. It added a few days, but it turned a “quick finish” into a floor that should stay quiet and stable for the long term.
With the subfloor sound, Karl set out the living room herringbone with the sort of patience this pattern demands. When herringbone is set out well, the room feels settled. When it is not, you notice forever.
Changes in floor height meant the thresholds needed to be made for the house, not pulled from a standard trim shelf. Those hand-crafted transitions are a small detail, but they make day-to-day living feel smoother.
Under the hallway carpet was a patchwork of floorboards, concrete, and filler. The goal here was simple: stabilise the base so plank flooring feels quiet and consistent, with no soft spots.
Preparation focused on bridging and blending the different subfloor sections, then finishing with new skirting so the rooms feel properly resolved.


What started as “new floors before Christmas” became a careful, well-sequenced project. Liam and Claire now have a living room with the calm rhythm of herringbone, and a hallway that feels like a clean, warm welcome the moment you step inside.
“The finish is just beautiful, but more than that, we felt in safe hands. Every step was explained, and nothing was rushed. We’re so glad we trusted the process.”
Claire, Great Shelford
Book a survey if you want clarity on subfloor moisture and levels before you commit, so the prep plan is clear from day one.